Metalace Art Ltd VAT No Reg No. 514707330
ACCEPTANCE OF TERMS
Metalace Art take pride in the quality of all of our Designed pieces. If for any reason you are not completely satisfied with your purchase, we will be happy to refund or exchange the item within 30 days of its shipment, subject to the following terms and conditions.
How to Return Your Order: Please follow the 6 simple steps described below in order to return or exchange your jewelry item(s):
Contact Customer Service or email us at info@ metalaceart.com before returning your item in order to make sure that you are eligible for return or exchange. We will provide you with a Return Authorization Number (RAN) for your return purposes. If you choose to email us, please be sure to include your order number and the reasons for return or exchange.
Print and complete (in its entirety) our Return Authorization Form. Make sure to clearly write down the Return Authorization Code number in the space provided for you. Please note that NO RETURN OR EXCHANGES CAN BE ACCEPTED WITHOUT A RETURN AUTHORIZATION CODE.
Carefully ship your item(s) with all the original packaging material, Return Authorization Form and original receipt by a pre-paid insured carrier to the address provided below. Be sure to keep hold of the tracking number for your own records insuring your return: Metalace Art is not responsible for the loss or damage of shipments that are returned to Metalace Art; the responsibility of ensuring that returns arrive undamaged is entirely yours. Thus, we strongly suggest that you insure any and all returns to Metalace Art, as we are not responsible for goods that have been lost, stolen or damaged in the shipping process. There is no dollar value amount too small to insure. Items may be returned through the United States Postal Service (USPS), FedEx, UPS, or your preferred shipping provider. Please check with your provider regarding specific insurance conditions for items over/under a certain value. Be sure to ask for a Return Receipt for confirmation of delivery. Please send your package to: Metalace Art Ltd. 3 Ha Alon Sreet Kfar Truman 7315000 Israel.
After receiving your item(s) our Quality Control Team will verify its condition and authenticity. Please note that items showing signs of wear and tear, or items that have been re-sized, engraved, altered or damaged in any way cannot be accepted for return.
Depending on your specific request, you will be issued either a credit refund deducting shipping costs plus 15% restocking fee, or reimbursed with online credit at our web store (for exchange purposes) within 7 business days of receiving your return.
Conditions of Return:
Kindly read the conditions below to verify that you are eligible for a return or exchange:
The item must be returned in its original state, unused and unaltered in any way and returned in the original box and packaging received.
Items that have been damaged cannot be returned.
Shipping fees are non-refundable.
The returned item must include the original receipt.
INTELLECTUAL PROPERTY; LIMITED LICENSE TO USERS
Except as expressly indicated to the contrary elsewhere on this Site, you may view, download, and print the Site content subject to the following: (a) the content may not be modified or altered in any way; (b) you may not remove any copyright or other proprietary notices contained in the content; (c) Metalace Art reserves the right to revoke the authorization to view and download the content available on this Site at any time, and any such use shall be discontinued immediately upon notice from Metalace Art.
The rights granted to you constitute a license and not a transfer of title. The rights specified above to view the Site content are not applicable to the design or layout of this Site. Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part.
The trademarks, logos, and displayed on this Site are the property of Metalace Art . You are not permitted to use the Marks without the prior written consent of Metalace Art
In using the Site, including all Services and Materials available through it, you agree: not to upload, post, or otherwise transmit through the Site any viruses or other harmful, disruptive, or destructive files; not to create a false identity; not to use or attempt to use another’s account, password, service, or system without authorization from; not to disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked sites; not to disrupt or interfere with the security of, or otherwise cause harm to, the Site, or any Services, Materials, system resources, accounts, passwords, servers, or networks connected to or accessible through the Site or any linked sites.
PERSONAL INFORMATION AND PRIVACY
LIMITATION OF LIABILITY
In no event, including, without limitation, negligence, shall Metalace Art, its subsidiaries, affiliates, agents, officers, directors, employees, partners, or suppliers be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from shipping damage or loss (unless Metalace Art provides otherwise in writing), whether or not Company has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of or the inability to use this Site, its Services, or Materials, the statements or actions of any third party on or through the Site, any Services available through the Site that are delayed or interrupted, or any website referenced or linked to or from this Site.
INDEMNITY AND LIABILITY
GOVERNING LAW AND JURISDICTION
By accessing this Site, you and Metalace Art agree that all matters relating to your access to, or use of, this Site shall be governed by the statutes and laws of the State of Israel, without regard to the conflicts of laws principles thereof.